Principles of Nourish Roll Out - Nourish Guidance for Managers Best practice principles on using digital support plans in Nourish Nourish will be used to record, plan and co-ordinate people’s support in real-time, on the go. At Brandon, it’s replacing each person’s Plan for Life folder, their Health Action Plan and Hospital Passport. Currently it’s not replacing the Working Safely folder, B-Safe, or people’s medication or finance folders. However, we are looking to develop these functions in Nourish following a successful roll out. Nourish is designed to involve people we support in writing their support plans and daily notes. If the person supported has meaningful involvement, we will record support information in the first person (e.g. ‘I like to get up by 9am’). Where records are made on a person’s behalf and in their best interest, then we will refer to them using their first name (e.g. ‘Frank likes to get up by 9am’). The Registered Manager is responsible for the quality of information inputted into Nourish, and subsequently the quality of information and measurable data collected by Nourish. Tools and support are available for managers. We record the ‘pre-mitigation’ risk in support plans, highlighting the risks to the person supported. These are the risks that are present to the person or others before any steps are taken to reduce or prevent them occurring. The support plan then details what the team need to do to mitigate the risk so that support is always provided in the safest and most effective way. Linking support Interactions and Logs to the relevant support plans is crucial to the system’s effectiveness, providing useful information to support workers and managers at the right time. ‘Frank’ is a practice profile provided to each team on Nourish and is used to demonstrate high quality support planning, recording and a platform for training new staff during their induction shadow time. Managers can archive documents no longer required and they can create new documents (including support plans) to tailor the Brandon Template to each person. Support information should be clear and concise, only including what’s relevant to the person e.g. if they don’t currently need to record their meals, then the Nourish meals Interaction doesn’t need to be used. It’s best not to set too many alerts on Interactions, keeping the alert functionality just for critical needs. Setting alerts for all interactions could result in critical ones being missed. Remember that Interactions do not overrule individual choice The person supported always maintains the right to refuse support, and this can be recorded in Nourish.