Nourish Guidance - Useful Support
Attached to the knowledge base article are guidance documents that are provided to help you get up to speed with Nourish and its features. An overview of each of these documents are noted below for reference
Care Support Plan Training Work Book
The Care. Support plan Training Work book - V2 is a comprehensive guide designed to help users navigate and utilize the Nourish Care system effectively. The workbook covers various aspects of creating, editing, and managing care/support plans. Here are the key points:
Care/Support Plans: The Nourish system comes with a ready-to-use care plan template that can be customized to meet the specific needs of your organization. The template is structured into folders and pages, which can be viewed and edited as needed.
Editing Care Plans: Users can add or remove information from an individual's care plan by adding new folders or pages, or by archiving existing ones. Changes made to the template can be applied to any supported person.
Adding Contents: The workbook explains how to add various contents to a care plan, such as care plans, interaction logs, documents, and notes. Each type of content has specific steps for adding and managing it.
Archiving and Retrieving Content: Users can archive parts of the care plan, which hides them without deleting them. Archived content can be retrieved and restored as needed.
Copying Templates: The care/support plan template can be copied to supported people when their profiles are created. Access to the care/support plan is granted after a pre-admission decision interaction is completed.
Reviewing Care Plans: The workbook provides instructions on how to review and update care plans, including linking interactions, identifying needs, setting goals, and adding risks.
Emergency Admission Pack: This feature allows users to quickly generate a document containing critical information about a person for use in emergencies. The pack includes profile information, critical and emergency information, and selected pages from the care plan.
Reports: The workbook details how to generate quick reports and custom reports based on pre-set criteria or specific interactions. Reports can be personalized to include various types of information.
Personalizing Interactions: Interactions can be customized to better meet individual needs by editing parameters, adding supporting documents, and creating personalized schedules.
The workbook is designed to be a practical guide, with notes sections throughout for users to jot down important points during training sessions.
Is there anything specific you would like to know more about?
Implementation Training Workbook
The Implementation Training Work book V2 is a detailed guide designed to help users effectively implement and navigate the Nourish Care system. Here are the key points:
Logging In: Users are instructed to use Google Chrome to access the Nourish website. If there are issues with authorization, the trainer or manager will assist.
Home Screen Layout: The workbook explains the layout of the home screen, including how to refresh the screen, search for individuals or groups, and access various features like the Nourish Support Team Chat and warnings.
Adding and Updating Profiles: Detailed steps are provided for adding new profiles and updating existing ones. This includes filling in relevant information, updating general information, and managing the status and support types of individuals.
Documents: The workbook covers how to manage documents associated with a supported person, including viewing, downloading, renaming, and adding new documents.
Circle of Care: Instructions are given on how to add and manage information about a person's contacts outside the organization.
Assessments: Users are guided on how to complete and update assessments for individuals, which are critical for their care and welfare.
Personalized Care Pathways: The workbook explains how certain interactions within Nourish can trigger automatic actions, such as creating follow-up actions, pre-populating other interactions, and changing a person's status.
Scheduling Interactions: Steps are provided for setting up interaction schedules at various levels (organization, provider, or personal) and for scheduling interactions to repeat at set intervals.
Completing Interactions: The workbook details the different types of questions within an interaction and how to complete them.
Warnings: Users are instructed on how to manage warnings, including viewing, closing, and understanding the different levels of warnings.
Managing Staff: The process for adding and managing staff members is similar to that for supported persons, including assigning roles and managing access.
Messages: The workbook explains how to use the inbuilt messaging function to communicate with individuals or groups within the organization.
The workbook is designed to be practical, with notes sections throughout for users to jot down important points during training sessions.
Is there anything specific you would like to know more about?