Popular Questions

We have heard a few questions when running the pilot of this setup, they are below:

Q. Where is the web browser?

A. The Samsung web browser is not compatible with this setup, so you will have to use Google Chrome, this can be located on the main home page by tapping on Google and then tapping Chrome

Q. Why did this change need to happen?

A. Google are discontinuing the way that we were managing mobile phones, of two different setups, this is the most appropriate for Corporate devices, and will help maintain better security.

I Have Another Question/I Need Support

As always, you can visit https://helpdesk.brandontrust.org at any time and raise a ticket for support, email us at digital.services@brandontrust.org.