Brandon Trust

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Mimecast Held Message

Modified on: Tue, 21 Jan 2025 10:55 AM

"A message triggered content policies" or so they say





  1. Navigate to Message Center -> Message Centre -> Held Messages





  1. Go to the Held Queue and add a filter for the "Moderator" group




Select the email



Click "Message" then "Show message content



Check the message sender, subject, and content and decide if its a scam



Take the appropriate action (Release or Reject)







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