Login to www.office.com When prompted for more information click "Next" Remain on the Set up your account page while you set up the Microsoft Authenticator app on your mobile device.     Open the Microsoft Authenticator app, select to allow notifications (if prompted), and then select Work or school account.                              Note: The first time you set up the Microsoft Authenticator app, you might receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). You must select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step. If you don't allow the camera, you can still set up the authenticator app, but you'll need to add the code information manually. For information about how to add the code manually, see see Manually add an account to the app. Return to the Set up your account page on your computer, and then select Next. The Scan the QR code page appears.   Scan the provided code with the Microsoft Authenticator app QR code reader, which appeared on your mobile device after you created your work or school account in or put in the code Select Next on the Scan the QR code page on your computer. A notification is sent to the Microsoft Authenticator app on your mobile device, to test your account. Approve the notification in the Microsoft Authenticator app, and then select Next. Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification or password reset.

Setting or changing your recovery information    How to set this up, and change this information: Open your web browser and copy this address into the browser window:  https://ssprsetup.brandontrust.org     Enter your Brandon Trust email address and click Next Enter your current Brandon Trust password and click Sign in Enter the MFA authorisation if requested (if you no longer have the phone in question, you will need to contact IS Support to get the phone number updated). You should then see the following screen, the numbered items and their explanation is listed below:   Allows you to add a new method for confirming your identity, we recommend adding at least one Phone entry. Allows you to change the phone number that it will use to contact you. Allows you to remove the an authentication method. (in the case that you no longer have the number or device). Please note, that this change is setup for both Multi-Factor Authentication and Self-Service Password Reset, so any changes made here will affect both experiences. In this example, we will setup another phone number: Click Add Method Select Alternative Phone     Click Add Select United Kingdom, enter the phone number you wish to use and click Next The phone will then ring with a +1 number, when you answer this call, it will ask you to press # on the keypad to confirm. On the browser screen, you should now see…  

Your password can be reset via this website - https://sspr.brandontrust.org/. This can be done on any device that can access the internet, i.e. a smartphone or so. 1. Type in your email address and write out the characters from the image. 2. Type in the telephone number associated with your Brandon account: 3. You will get an SMS message on your phone containing a code. Type the code into the field below. 4. You will now be prompted to select a new password.

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